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"I thought I would send a you a quick note since my husband and I have been skiing at this resort for the past 30 years. The new Family Lodge is very, very nice. The employees this year are wonderful as in past years. You are doing a great job."
"Can't tell you how much I've enjoyed the WebCam. Thanks!"
"Congratulations on the grand opening of the new Family Lodge. You have created a great new space for all of us to enjoy, especially the kids. All of your hard work to get the lodge opened so soon is greatly appreciated."
"I brought my son Zachary who is eleven years old to Dodge yesterday for the first time in two years. Zachary was very excited to get to Dodge yesterday and was out of the car and on a lift as fast as he could go. Zachary accidentlly got on chair 3 thinking he was getting on chair 2. Zac got stuck in deep powder three times, felt at times like he was lost and by the time he showed up in the lodge after just one run he was defeated and wanted to go home. I finally convinced Zac to take a private lesson before he gave up. At 11:30 I handed Zachary off to a young instructor named Samuel for a two hour private lessage. At the time I wasn't sure that Zachary would stay for the whole two hours. I went to pick Zac up two hours later and he was brimming with confidence. Samuel had reinforced the things Zac already knew, taught him how to carve, showed him how to avoid getting stuck in the powder and the very last thing they did together in my son's words was, "We conquered Chair 3." For the first time ever Zachary continued to board until the lifts closed and he was forced off the mountain. Samuel restored confidence in a little boy! Samuel also did something for me by teaching him soemthing that I know nothing about. To sum things up, Samuel made a little boy very happy and a father very proud. Thank you for employing such fine young people like Samuel."
"I'm with the Society of the Handicapped working with sit skis and wanted you to know that every time we have been up your lift operators have always been so helpful. They even go the extra mile at the bottom of #3 and #7. Thanks!"
"Just wanted to pass along what a nice time we had at your resort on Friday the 15th. Too many times you only hear of the bad things that happened or the complaints. Well, I must say, from the time we walked into the main lodge to the time we left, we were treated so nicely by everyone we came into contact who worked there. From the gal at the front line in the lodge, the ski rental folks, to the workers on the slopes, to Group Sales, to the instructors who worked with my son on snowboarding and skiing. My 14 year old son, who had never been on either, took a ski lesson in the afternoon. In two hours of one-on-one instruction, he came down the hill of Chair #6 without falling. His self-esteem and confidence was sky high unlike I had ever seen before. All I can say is his instructor was "cool" and did an awesome job of connecting with him. I know I am leaving some people out, but please know that every time we came across a Dodge Ridge employee, they all smiled and asked if we needed help or could they help. Awesome customer service that you just don't find anymore."
"Thank you for two wonderful ski dates at Dodge Ridge. Sierra View Christian School had the best time on the slopes. The children all improved in their skiing abilities, thanks to your wonderful classes. Thank you for answering all my questions and superior service. We look forward to more field trips next year. Thank you to everyone who had a part in our fabulous ski days at Dodge Ridge."
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